Delete your account
Delete your account in the game or request deletion from support.
On this page
Delete your account
Open Profile → Account → Delete account. This is separate from resetting gameplay. If you cannot access the app, request account deletion at support@orivion.studio with the subject “Planet Coolkee — account deletion”. Include your nickname and information that helps locate the account. We may request proportionate identity verification; do not send your password.
Effect of deletion
Deletion covers the active profile, game save and social links. Limited records needed for settlement, claims and preventing transaction replay may remain. See the privacy policy for details. Uninstalling the app does not delete the account; deleting an account is not a request to refund all earlier purchases.
Contact
For Planet Coolkee support, email support@orivion.studio or open Profile → Feedback in the app. Include the game version, device model and a description of the issue. Do not send passwords or card details.